Holiday Inn Express logo

The first Holiday Inn Express locations opened in 1991 under the InterContinental Hotels Group family of brands. Holiday Inn Express was opened to focus on offering limited services at a reasonable price. They target business travelers and short-term stays by offering standard amenities that lean toward the convenient and practical. Most Holiday Inn Express hotels offer a business center with computers, printers, and fax equipment. Additionally, all Holiday Inn Express hotels in the United States offer free local calls and free wireless internet for business travelers who bring their laptop computer. They also offer fitness center with various equipment such as treadmills, indoor swimming pools and a hot tub. Today there are nearly 2,200 Holiday Inn Express hotels worldwide.

Holiday Inn Express Coupons

Great savings!

Holiday Inn has long been associated with lodging for business travel, leisure travel or if you just need an escape from home. Some of my favorite memories are from staying at the Holidome near us when I was little. This favorite chain has a face lift and offers a lot of savings opportunities. Read my best tips to save below.

Hotel, Motel, Holiday Inn Express

One way to save at any hotel is to check the amenities they offer. If you can save on something that may cost you money otherwise, you can factor that into the cost that you are paying. Holiday Inn Express is nice because they offer free wireless internet and a free hot breakfast. Both of these items might be a fee based service at other hotels so make sure to compare apples to apples when you are booking a hotel room. We have stayed at Holiday Inn Express hotels where they also offer a free airport shuttle, saving us a hefty cab fare. Some may even have a free bottled water in your room, an evening happy hour or other amenities that appeal to you.

Book online and use the Best Rate feature to see what the best deal available is. You can check any memberships you have that may save you more money like AAA or AARP because sometimes those discounted rates are lower than any other best rate. If your company offers a travel discount, check and see if that is honored by the chain as well. You may also find a great package deal that meets your needs and offers you some extra amenities like a Romantic Getaway Type Package. Sometimes these are priced even better than just a regular stay so investigate to save.

You can find great deals on hotels anywhere when you check price comparison or deal sites like Kayak.com, Hotels.com, Priceline and more. Many times Holiday Inn Express can be found at great prices on these sites. Make sure you find out all the details and read the fine print BEFORE you book. Saving $5 might not be worth it if you have to pay up front and don’t have an opportunity to cancel if your travel plans change. Some hotels may also give you an even better rate if you call them and tell them you found a lower rate on one of these websites.

Holiday Inn Express Customer Contact Information

As with many customer service based businesses, there is management on site at this hotel so for any issues that arise during your stay, you can go directly to them. If you need to advance an issue or if an issue occurs before or after your stay, you can contact Customer Service with the following information:

Toll-free Phone Number:

  • 800 439 4745

You can also submit a claim online or get answers to FAQs on the Holiday Inn Express Customer Care Website.


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